NOTICE OF PRIVACY PRACTICES
Effective Date: April 14, 2003
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THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT
YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR
HEALTH INFORMATION IS IMPORTANT TO US.
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OUR LEGAL DUTY
We are required by applicable federal and state law
to maintain the privacy of your health information.
The Health Insurance Portability and Accountability
Act (HIPAA) is a federal law that enacted the HIPAA
Privacy Rule. The HIPAA Privacy Rule protects Protected
Health Information (PHI). We are also required to
give you this Notice about our privacy practices,
our legal duties, and your rights concerning your
health information. We must follow the privacy practices
that are described in this Notice while it is in effect.
This Notice takes effect April 14, 2003, and will
remain in effect until we replace it.
We reserve the right to change our privacy practices
and the terms of this Notice at any time, provided
such changes are permitted by applicable law. We
reserve the right to make the changes in our privacy
practices and the new terms of our Notice effective
for all health information that we maintain, including
health information we created or received before
we made the changes. Before we make a significant
change in our privacy practices, we will change
this Notice and make the new Notice available upon
request.
You may request a copy of our Notice at any time. For more information about
our privacy practices, or for additional copies of this Notice, please contact
us using the information listed at the end of this Notice.
INNER CITY HEALTH CENTER
3405 DOWNING STREET
DENVER, CO 80205
303-296-1767
NEW HOPE DENTAL SERVICES
4200 WEST CONEJOS PLACE
SUITE LL5
Denver, CO 80204
720-956-0310
USES AND DISCLOSURES OF HEALTH INFORMATION:
We use and disclose health information about you
for treatment, payment, and healthcare operations.
For example:
Treatment: We may use and disclose PHI about you
to provide, coordinate, or manage your health care
and related services. We may consult with other
health care providers regarding your treatment and
coordinate and manage your health care with others.
For example, we may use and disclose PHI when you
need a prescription, lab work, an X-ray, or other
health care services. In addition, we may use and
disclose PHI about you when referring you to another
health care provider. For example, if you are referred
to another physician, we may disclose PHI to your
new physician regarding whether you are allergic
to any medications. In emergencies, we may use and
disclose PHI to provide the treatment you need.
We may also disclose PHI about you for the treatment
activities of another health care provider. For
example, we may send a report about you to a physician
that we refer you to so that the other physician
may treat you.
Payment: We may use and disclose PHI so that we
can bill and collect payment for the treatment and
services provided to you. Before providing treatment
or services, we may share details with your health
plan concerning the services you are scheduled to
receive. For example, we may ask for payment approval
from your health plan before we provide care or
services. We may use and disclose PHI to find out
if your health plan will cover the cost of care
and services we provide. We may use and disclose
PHI to confirm you are receiving the appropriate
amount of care to obtain payment for services. We
may use and disclose PHI for billing, claims management,
and collection activities. We may disclose PHI to
insurance companies providing you with additional
coverage. We may disclose limited PHI to consumer
reporting agencies relating to collection of payments
owed to us.
We may also disclose PHI to another health care
provider or to a company or health plan required
to comply with the HIPAA Privacy Rule for the payment
activities of that health care provider, company,
or health plan. For example, we may allow a health
insurance company to review PHI for the insurance
company’s activities to determine the insurance
benefits to be paid for your care.
Healthcare Operations: We may use and disclose
your health information in connection with our healthcare
operations. Healthcare operations include quality
assessment and improvement activities, reviewing
the competence or qualifications of healthcare professionals,
evaluating practitioner and provider performance,
conducting training programs, accreditation, certification,
licensing or credentialing activities, and business
management and general administrative activities
of our clinic.
We may also use and disclose health information:
To business associates we have contracted with to perform the agreed upon service
and billing for it;
To remind you that you have an appointment for health care;
To assess your satisfaction with our services;
To tell you about possible treatment alternatives;
To tell you about health-related benefits or services;
To contact you as part of fundraising efforts;
For population based activities relating to improving health or reducing healthcare
costs;
For conducting training programs or reviewing competence of healthcare professionals.
When disclosing information, primary appointment reminders and billing/collections
efforts. For example, we may leave messages on your answering machine or voice
mail.
When cooperating with various people who review our activities. For example,
PHI may be seen by doctors reviewing the services provided to you, and by accountants,
lawyers, and others who assist us in complying with the law and managing our
business.
Individuals Involved in Your Care or Payment for
Your Care:
We may release health information about you to a friend or family member who
is involved in your medical care or who helps pay for your care. In addition,
we may disclose health information about you to an entity assisting in disaster
relief effort so that your family can be notified about your condition, status
and location.
Abuse, Neglect, or Domestic Violence: We may disclose
PHI in certain cases to proper government authorities
if we reasonably believe that a patient has been
a victim of domestic violence, abuse, or neglect.
Law Enforcement/Legal Proceedings: We may disclose
health information for law enforcement purposes
as required by law or in response to a valid subpoena,
discovery requests, or other required legal process
when efforts have been made to advise you of the
request or to obtain an order protecting the information
requested.
Research: We may use and disclose PHI about you
for research purposes under certain limited circumstances.We
must obtain a written authorization to use and disclose
PHI about you for research purposes, except in situations
where a research project meets specific, detailed
criteria established by the HIPAA Privacy Rule to
ensure the privacy of PHI.
As required by law, we may also use and disclose
health information for the following types of entities,
including but not limited to:
Food and Drug Administration
Public Health or Legal Authorities charged with preventing or controlling disease,
injury or disability
Correctional Institutions
Workers Compensation Agents
Organ and Tissue Donation Organizations
Military Command Authorities
Health Oversight Agencies
Funeral Directors, Coroners, and Medical Directors
National Security and Intelligence Agencies
Protective Services for the President and Others
To Avert a Serious Threat to Health or Safety:
We may use and disclose PHI about you in limited
circumstances when necessary to prevent a threat
to the health or safety of a person or to the public.
This disclosure can only be made to a person who
is able to help prevent the threat.
Disclosures Required by HIPAA Privacy Rule: We
are required to disclose PHI to the Secretary of
the United States Department of Health and Human
Services when requested by the Secretary to review
our compliance with the HIPAA Privacy Rule. We are
also required in certain cases to disclose PHI to
you upon your request to access PHI or for an accounting
of certain disclosures of PHI about you (these requests
are described in Section III of this Notice).
Incidental Disclosures: We may use or disclose
PHI incident to a use or disclosure permitted by
the HIPAA Privacy Rule so long as we have reasonably
safeguarded against such incidental uses and disclosures
and have limited them to the minimum necessary information.
Limited Data Set Disclosures: We may use or disclose
a limited data set (PHI that has certain identifying
information removed) for the purposes of research,
public health, or health care operations. This information
may only be disclosed for research, public health,
and health care operations purposes. The person
receiving the information must sign an agreement
to protect the information.
OTHER USES AND DISCLOSURES OF PROTECTED
HEALTH INFORMATION REQUIRE YOUR AUTHORIZATION
All other uses and disclosures of PHI about you
will only be made with your written authorization.
If you have authorized us to use or disclose PHI
about you, you may later revoke your authorization
at any time, except to the extent we have taken
action based on the authorization.
YOUR HEALTH INFORMATION RIGHTS
Although your health record is the physical property
of the healthcare practitioner or facility that compiled
it, you have the Right to:
Right to Request Restrictions: You have the right
to request additional restrictions on the PHI that
we may use or disclose for treatment, payment, and
health care operations. You may also request additional
restrictions on our disclosure of PHI to certain
individuals involved in your care that otherwise
are permitted by the Privacy Rule. We are not required
to agree to your request. If we do agree to your
request, we are required to comply with our agreement
except in certain cases, including where the information
is needed to treat you in the case of an emergency.
To request restrictions, you must make your request
in writing to our Privacy Official. In your request,
please include (1) the information that you want
to restrict; (2) how you want to restrict the information
(for example, restricting use to this office, only
restricting disclosure to persons outside this office,
or restricting both); and (3) to whom you want those
restrictions to apply.
Right to Receive Confidential Communications:
You have the right to request that you receive communications
regarding PHI in a certain manner or at a certain
location. For example, you may request that we contact
you at home, rather than at work. You must make
your request in writing. You must specify how you
would like to be contacted (for example, by regular
mail to your post office box and not your home).
We are required to accommodate only reasonable requests.
Right to Inspect and Copy: You have the right
to request the opportunity to inspect and receive
a copy of PHI about you in certain records that
we maintain. This includes your medical, dental
and billing records but does not include psychotherapy
notes or information gathered or prepared for a
civil, criminal, or administrative proceeding. We
may deny your request to inspect and copy PHI only
in limited circumstances. To inspect and copy PHI,
please contact our Privacy Official. If you request
a copy of PHI about you, we may charge you a reasonable
fee for the copying, postage, labor, and supplies
used in meeting your request.
Right to Amend: You have the right to request
that we amend PHI about you as long as such information
is kept by or for our office. To make this type
of request, you must submit your request in writing
to our Privacy Official. You must also give us a
reason for your request. We may deny your request
in certain cases, including if it is not in writing
or if you do not give us a reason for the request.
Right to Receive an Accounting of Disclosures:
You have the right to request an “accounting” of
certain disclosures that we have made of PHI about
you. This is a list of disclosures made by us during
a specified period of up to 6 years, other than
disclosures made: for treatment, payment, and health
care operations; for use in or related to a facility
directory; to family members or friends involved
in your care; to you directly; pursuant to an authorization
of you or your personal representative; for certain
notification purposes (including national security,
intelligence, correctional, and law enforcement
purposes); as incidental disclosures that occur
as a result of otherwise permitted disclosures;
as part of a limited data set of information that
does not directly identify you; and before April
14, 2003. If you wish to make such a request, please
contact our Privacy Official identified on the last
page of this Notice. The first list that you request
in a 12-month period will be free, but we may charge
you for our reasonable costs of providing additional
lists in the same 12-month period. We will tell
you about these costs, and you may choose to cancel
your request at any time before costs are incurred.
Right to a Paper Copy of this Notice: You have
a right to receive a paper copy of this Notice at
any time. You are entitled to a paper copy of this
Notice even if you have previously agreed to receive
this Notice electronically. To obtain a paper copy
of this Notice, please contact our Privacy Official
listed in this Notice.
COMPLAINTS
If you believe your privacy rights have been violated,
you may file a complaint with us, or the Secretary
of the United States Department of Health and Human
Services. To file a complaint with our office, please
contact our Privacy Official at the address and number
listed below. We will not retaliate or take action
against you for filing a complaint.
QUESTIONS
If you have any questions about this Notice, please
contact our Privacy Official at the address and telephone
number listed below.
PRIVACY OFFICIAL CONTACT INFORMATION
You may contact our Privacy Official at the following
address and phone number:
Privacy Official: Cynthia Kihorany
Address: 3405 Downing Street, Denver, CO 80205
Telephone: 303-291-3728
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