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NOTICE OF PRIVACY PRACTICES
Effective Date: April 14, 2003
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THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED
AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR HEALTH INFORMATION
IS IMPORTANT TO US.
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OUR LEGAL DUTY
We are required by applicable federal and state law to maintain the
privacy of your health information. The Health Insurance Portability
and Accountability Act (HIPAA) is a federal law that enacted the HIPAA
Privacy Rule. The HIPAA Privacy Rule protects Protected Health Information
(PHI). We are also required to give you this Notice about our privacy
practices, our legal duties, and your rights concerning your health
information. We must follow the privacy practices that are described
in this Notice while it is in effect. This Notice takes effect April
14, 2003, and will remain in effect until we replace it.
We reserve the right to change our privacy practices and the terms
of this Notice at any time, provided such changes are permitted by
applicable law. We reserve the right to make the changes in our privacy
practices and the new terms of our Notice effective for all health
information that we maintain, including health information we created
or received before we made the changes. Before we make a significant
change in our privacy practices, we will change this Notice and make
the new Notice available upon request.
You may request a copy of our Notice at any time. For more information about
our privacy practices, or for additional copies of this Notice, please contact
us using the information listed at the end of this Notice.
INNER CITY HEALTH CENTER
3405 DOWNING STREET
DENVER, CO 80205
303-296-1767
NEW HOPE DENTAL SERVICES
4200 WEST CONEJOS PLACE
SUITE LL5
Denver, CO 80204
720-956-0310
USES AND DISCLOSURES OF HEALTH INFORMATION:
We use and disclose health information about you for treatment,
payment, and healthcare operations. For example:
Treatment: We may use and disclose PHI about you to provide, coordinate,
or manage your health care and related services. We may consult with
other health care providers regarding your treatment and coordinate
and manage your health care with others. For example, we may use
and disclose PHI when you need a prescription, lab work, an X-ray,
or other health care services. In addition, we may use and disclose
PHI about you when referring you to another health care provider.
For example, if you are referred to another physician, we may disclose
PHI to your new physician regarding whether you are allergic to any
medications. In emergencies, we may use and disclose PHI to provide
the treatment you need.
We may also disclose PHI about you for the treatment activities
of another health care provider. For example, we may send a report
about you to a physician that we refer you to so that the other physician
may treat you.
Payment: We may use and disclose PHI so that we can bill and collect
payment for the treatment and services provided to you. Before providing
treatment or services, we may share details with your health plan
concerning the services you are scheduled to receive. For example,
we may ask for payment approval from your health plan before we provide
care or services. We may use and disclose PHI to find out if your
health plan will cover the cost of care and services we provide.
We may use and disclose PHI to confirm you are receiving the appropriate
amount of care to obtain payment for services. We may use and disclose
PHI for billing, claims management, and collection activities. We
may disclose PHI to insurance companies providing you with additional
coverage. We may disclose limited PHI to consumer reporting agencies
relating to collection of payments owed to us.
We may also disclose PHI to another health care provider or to
a company or health plan required to comply with the HIPAA Privacy
Rule for the payment activities of that health care provider, company,
or health plan. For example, we may allow a health insurance company
to review PHI for the insurance company’s activities to determine
the insurance benefits to be paid for your care.
Healthcare Operations: We may use and disclose your health information
in connection with our healthcare operations. Healthcare operations
include quality assessment and improvement activities, reviewing
the competence or qualifications of healthcare professionals, evaluating
practitioner and provider performance, conducting training programs,
accreditation, certification, licensing or credentialing activities,
and business management and general administrative activities of
our clinic.
We may also use and disclose health information:
To business associates we have contracted with to perform the agreed upon service
and billing for it;
To remind you that you have an appointment for health care;
To assess your satisfaction with our services;
To tell you about possible treatment alternatives;
To tell you about health-related benefits or services;
To contact you as part of fundraising efforts;
For population based activities relating to improving health or reducing healthcare
costs;
For conducting training programs or reviewing competence of healthcare professionals.
When disclosing information, primary appointment reminders and billing/collections
efforts. For example, we may leave messages on your answering machine or voice
mail.
When cooperating with various people who review our activities. For example,
PHI may be seen by doctors reviewing the services provided to you, and by accountants,
lawyers, and others who assist us in complying with the law and managing our
business.
Individuals Involved in Your Care or Payment for Your Care:
We may release health information about you to a friend or family member who
is involved in your medical care or who helps pay for your care. In addition,
we may disclose health information about you to an entity assisting in disaster
relief effort so that your family can be notified about your condition, status
and location.
Abuse, Neglect, or Domestic Violence: We may disclose PHI in certain
cases to proper government authorities if we reasonably believe that
a patient has been a victim of domestic violence, abuse, or neglect.
Law Enforcement/Legal Proceedings: We may disclose health information
for law enforcement purposes as required by law or in response to
a valid subpoena, discovery requests, or other required legal process
when efforts have been made to advise you of the request or to obtain
an order protecting the information requested.
Research: We may use and disclose PHI about you for research purposes
under certain limited circumstances.We must obtain a written authorization
to use and disclose PHI about you for research purposes, except in
situations where a research project meets specific, detailed criteria
established by the HIPAA Privacy Rule to ensure the privacy of PHI.
As required by law, we may also use and disclose health information
for the following types of entities, including but not limited to:
Food and Drug Administration
Public Health or Legal Authorities charged with preventing or controlling disease,
injury or disability
Correctional Institutions
Workers Compensation Agents
Organ and Tissue Donation Organizations
Military Command Authorities
Health Oversight Agencies
Funeral Directors, Coroners, and Medical Directors
National Security and Intelligence Agencies
Protective Services for the President and Others
To Avert a Serious Threat to Health or Safety: We may use and disclose
PHI about you in limited circumstances when necessary to prevent
a threat to the health or safety of a person or to the public. This
disclosure can only be made to a person who is able to help prevent
the threat.
Disclosures Required by HIPAA Privacy Rule: We are required to
disclose PHI to the Secretary of the United States Department of
Health and Human Services when requested by the Secretary to review
our compliance with the HIPAA Privacy Rule. We are also required
in certain cases to disclose PHI to you upon your request to access
PHI or for an accounting of certain disclosures of PHI about you
(these requests are described in Section III of this Notice).
Incidental Disclosures: We may use or disclose PHI incident to
a use or disclosure permitted by the HIPAA Privacy Rule so long as
we have reasonably safeguarded against such incidental uses and disclosures
and have limited them to the minimum necessary information.
Limited Data Set Disclosures: We may use or disclose a limited
data set (PHI that has certain identifying information removed) for
the purposes of research, public health, or health care operations.
This information may only be disclosed for research, public health,
and health care operations purposes. The person receiving the information
must sign an agreement to protect the information.
OTHER USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION
REQUIRE YOUR AUTHORIZATION
All other uses and disclosures of PHI about you will only be made
with your written authorization. If you have authorized us to use
or disclose PHI about you, you may later revoke your authorization
at any time, except to the extent we have taken action based on the
authorization.
YOUR HEALTH INFORMATION RIGHTS
Although your health record is the physical property of the healthcare
practitioner or facility that compiled it, you have the Right to:
Right to Request Restrictions: You have the right to request additional
restrictions on the PHI that we may use or disclose for treatment,
payment, and health care operations. You may also request additional
restrictions on our disclosure of PHI to certain individuals involved
in your care that otherwise are permitted by the Privacy Rule. We
are not required to agree to your request. If we do agree to your
request, we are required to comply with our agreement except in certain
cases, including where the information is needed to treat you in
the case of an emergency. To request restrictions, you must make
your request in writing to our Privacy Official. In your request,
please include (1) the information that you want to restrict; (2)
how you want to restrict the information (for example, restricting
use to this office, only restricting disclosure to persons outside
this office, or restricting both); and (3) to whom you want those
restrictions to apply.
Right to Receive Confidential Communications: You have the right
to request that you receive communications regarding PHI in a certain
manner or at a certain location. For example, you may request that
we contact you at home, rather than at work. You must make your request
in writing. You must specify how you would like to be contacted (for
example, by regular mail to your post office box and not your home).
We are required to accommodate only reasonable requests.
Right to Inspect and Copy: You have the right to request the opportunity
to inspect and receive a copy of PHI about you in certain records
that we maintain. This includes your medical, dental and billing
records but does not include psychotherapy notes or information gathered
or prepared for a civil, criminal, or administrative proceeding.
We may deny your request to inspect and copy PHI only in limited
circumstances. To inspect and copy PHI, please contact our Privacy
Official. If you request a copy of PHI about you, we may charge you
a reasonable fee for the copying, postage, labor, and supplies used
in meeting your request.
Right to Amend: You have the right to request that we amend PHI
about you as long as such information is kept by or for our office.
To make this type of request, you must submit your request in writing
to our Privacy Official. You must also give us a reason for your
request. We may deny your request in certain cases, including if
it is not in writing or if you do not give us a reason for the request.
Right to Receive an Accounting of Disclosures: You have the right
to request an “accounting” of certain disclosures that
we have made of PHI about you. This is a list of disclosures made
by us during a specified period of up to 6 years, other than disclosures
made: for treatment, payment, and health care operations; for use
in or related to a facility directory; to family members or friends
involved in your care; to you directly; pursuant to an authorization
of you or your personal representative; for certain notification
purposes (including national security, intelligence, correctional,
and law enforcement purposes); as incidental disclosures that occur
as a result of otherwise permitted disclosures; as part of a limited
data set of information that does not directly identify you; and
before April 14, 2003. If you wish to make such a request, please
contact our Privacy Official identified on the last page of this
Notice. The first list that you request in a 12-month period will
be free, but we may charge you for our reasonable costs of providing
additional lists in the same 12-month period. We will tell you about
these costs, and you may choose to cancel your request at any time
before costs are incurred.
Right to a Paper Copy of this Notice: You have a right to receive
a paper copy of this Notice at any time. You are entitled to a paper
copy of this Notice even if you have previously agreed to receive
this Notice electronically. To obtain a paper copy of this Notice,
please contact our Privacy Official listed in this Notice.
COMPLAINTS
If you believe your privacy rights have been violated, you may file
a complaint with us, or the Secretary of the United States Department
of Health and Human Services. To file a complaint with our office,
please contact our Privacy Official at the address and number listed
below. We will not retaliate or take action against you for filing
a complaint.
QUESTIONS
If you have any questions about this Notice, please contact our Privacy
Official at the address and telephone number listed below.
PRIVACY OFFICIAL CONTACT INFORMATION
You may contact our Privacy Official at the following address and phone
number:
Privacy Official: Cynthia Kihorany
Address: 3405 Downing Street, Denver, CO 80205
Telephone: 303-291-3728
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